28 - 29 November, 2017 | Four Points by Sheraton Melbourne Docklands, Docklands, Australia

Richard Crawford


Senior Director of Development Australia, New Zealand and South Pacific
Marriott International


9:20 AM Debate: The Future of the Hotel Industry: Are we already in it? How do we future proof it?

  • Disruptors in the industry: an opportunity or competitor.
  • Guest expectations and what the hotel should be providing.
  • Gaining control and competition over the online booking industry for rate management.
  • Riding the wave for a bullet proof future legacy.

4:00 PM PANEL DISCUSSION: Harmonizing Luxury, Utility and Technology to Provide Effortless Living for the Modern Traveler

  • Creating a brand with its own identity and look through research and planning.
  • Addressing the challenges and benefits of voice controlled rooms.
  • Designing a very connected living space to ensure the traveler feels relaxed and at home.
  • Providing effortless living through an award winning interior design concept, and all inclusive services.


Check out the incredible speaker line-up to see who will be joining Richard.

Download The Latest Agenda